Terms & Conditions of Use
Tyler Media (Trading Style of Riteway Claims Ltd)
Version 1.6
1. Introduction
1.1 These Terms and Conditions govern your use of our website.
1.2 By using our website or submitting any personal data, you agree to these Terms in full. If you disagree with any part, you must not use our website.
1.3 You must be at least 18 years of age to use this website.
1.4 By using this website or agreeing to these Terms, you also consent to our use of cookies in accordance with our Privacy Policy and Cookie Policy.
2. About Us
This website is operated by Riteway Claims Limited, trading as Tyler Media, authorised and regulated by the Financial Conduct Authority (FRN: 941650).
- Registered Office: 83 High Street, Hemel Hempstead, Hertfordshire, HP1 3AH
- Email: info@tylerhmedia.com
3. Use of Website
3.1 You may:
- View, download, and print pages from our website for personal use.
- Use our enquiry forms and contact methods as intended.
3.2 You must not:
- Copy, republish, or sell any content without permission.
- Use data from the website for unsolicited marketing.
3.3 You should always read the Conditional Fee Agreement (CFA) or client care letter provided by the claims handler before proceeding.
3.4 All form submissions must be accurate and not misleading.
3.5 Our referral fees are fixed and not linked to the size of any settlement you may receive.
4. Data Use and Consent
4.1 Tyler Media is a trading style of Riteway Claims Ltd. We do not process claims ourselves. We market to individuals who have opted in (either directly or via partners) and refer them to authorised legal, FCA-regulated, or CMC firms.
4.2 The data you submit may be shared with these third parties under appropriate contracts and safeguards.
4.3 Your data may have been collected originally by Tyler Hampshire Ltd, who shares it with us under a Service Agreement and a Data Sharing Agreement. Both companies act as joint data controllers.
5. Lead Generation and Third Parties
5.1 By submitting an enquiry form, you authorise us to refer your details to third-party providers for claims assessment.
5.2 You may be contacted by an approved legal representative or CMC. They operate on a No Win No Fee basis. Full terms and fees will be provided by them.
5.3 You understand Tyler Media is not a party to any agreement between you and the claim handler.
5.4 We do not vet, audit, or monitor the individual providers and accept no liability for their services.
6. Cookies and Tracking
6.1 Our website uses cookies to improve usability, security, and personalisation.
6.2 By using our site, you consent to our use of cookies. See our Cookie Policy for details.
7. Acceptable Use
7.1 You must not:
- Use the website for unlawful or fraudulent activity.
- Introduce malware or attempt to gain unauthorised access.
- Harvest or misuse data.
7.2 We may suspend or permanently block users who breach these terms.
8. Disclaimer and Limitation of Liability
8.1 We make no guarantees as to the accuracy or completeness of information on this website.
8.2 This website is provided “as is” without any warranties.
8.3 We are not responsible for any third-party website or service. You must rely solely on the terms provided by the claim processor.
8.4 A Service Agreement and Data Sharing Agreement exist between Tyler Hampshire Ltd and Riteway Claims Ltd, enabling lawful and transparent marketing activity.
9. Intellectual Property
9.1 All content on our website is owned by us or our licensors. You may not reuse or copy content for commercial purposes.
9.2 You must not infringe on any trademarks, copyrights, or proprietary content.
10. Third-Party Links
10.1 We are not responsible for third-party websites linked to from our site.
10.2 We do not endorse or accept liability for content on third-party sites.
11. Retention and Storage of Data
11.1 We retain personal data only as long as necessary for its intended purpose.
11.2 Subject to legal retention obligations under FCA and HMRC rules, personal data submitted via this site may be held for:
- Marketing leads — up to 12 months from last contact
- Claim referral records — up to 7 years
- Complaints or legal cases — for the legally required period
12. Breach of Terms
12.1 If you breach these terms, we may:
- Suspend or terminate your access
- Report you to the relevant authorities
- Take legal action as necessary
13. Indemnity
You agree to indemnify us against any liability or claims arising from your breach of these terms or misuse of this website.
14. Variation
We may update these terms from time to time. The latest version will always be published on this site. Continued use constitutes acceptance of any changes.
15. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of England and Wales.
- Consumer users may bring claims in the courts of England, Wales, Scotland, or Northern Ireland.
- Business users are subject to the exclusive jurisdiction of the courts of England & Wales.
If you have any questions about these Terms, contact us at info@tylerhmedia.com.